Trend micro client server security agent not updating

I'm a bit puzzled with how I'm supposed to keep Trend Micro Worry Free Business Security Services updated.

A lot of the components update themselves but the Agent Version doesn't.

Powered by the Trend Micro™ Smart Protection Network™ infrastructure, our industry-leading cloud-computing security technology and products stop threats where they emerge, on the Internet, and are supported by 1,000 threat intelligence experts around the globe. License Attributions can be viewed from the Worry-Free Business Security web console.Client Packager creates an installation package that you can send to users using conventional media such as CD-ROM.The following are the known issues in this release: b.Create/modify the following REG name/value pair: Key: For 32-bit: HKLM\SOFTWARE\Trend Micro\PCcillin NTCorp\Current Version\Misc.Visit the following website for a complete list of system requirements and compatible third-party products: to top 5.

Known Issues A license to the Trend Micro software usually includes the right to product updates, pattern file updates, and basic technical support for one (1) year from the date of purchase only.Users run the package on the client to install or upgrade the Security Agent and update components.If you have tried to stop some of the Trend Micro Services before and found that the stop option is greyed out like below, you might be concerned that things are not right with your server. I normally recommend stopping all Antivirus Services before installing major updates like service packs for Windows or Exchange Server and so on.Register online with Trend Micro within 30 days of installation to continue downloading new pattern files and product updates from the Trend Micro website. Trend Micro always seeks to improve its documentation. Please evaluate this documentation on the following site: Contents The WFBS administrator in your organization is responsible for installing and upgrading the Security Agent.Trend Micro Incorporated, a global leader in Internet content security and threat management, aims to create a world safe for the exchange of digital information for businesses and consumers. Trend Micro, the t-ball logo and Worry-Free Business Security Services are trademarks of Trend Micro Incorporated and are registered in some jurisdictions.